Shipping policy
Shipping Policy
Delivery Promise
At RASKO, we deliver authentic Pakistani fashion to your doorstep with care and speed. Every order is packed with precision to ensure your dresses arrive in perfect condition.
Shipping Rates
| Location | Delivery Time | Cost |
|---|---|---|
| Lahore | 1-2 business days | PKR 150 |
| Karachi, Islamabad, Rawalpindi | 2-3 business days | PKR 200 |
| Other cities in Pakistan | 3-5 business days | PKR 250 |
| International | 7-14 business days | Calculated at checkout |
Free shipping on orders over PKR 10k
Order Processing
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Orders placed before 2 PM (PKT) ship same day
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Orders placed after 2 PM ship next business day
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You will receive a tracking number via email and SMS
Cash on Delivery (COD)
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COD available for all orders in Pakistan
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Additional COD fee: PKR 50
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Please have exact change ready for the delivery agent
International Shipping
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We ship worldwide via DHL and TCS
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Customs duties and taxes are the buyer's responsibility
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Delivery times may vary due to customs clearance
Order Tracking
Track your order anytime:
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Email: Tracking link sent after dispatch
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WhatsApp: Message us your order number
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Website: Log into your RASKO account
Delivery Issues
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Wrong address: Please double-check your address at checkout. Re-delivery charges apply for incorrect addresses.
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Failed delivery: Three delivery attempts will be made. After that, the order returns to us.
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Damaged package: Do not accept damaged packages. Report immediately with photos.
Delayed Shipments
We do our best to deliver on time. However, delays may occur due to:
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Public holidays
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Extreme weather conditions
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Courier service disruptions
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Remote area accessibility
We will notify you of any significant delays.
Contact Us
Shipping questions? We're here to help.